Cancellation Policy

• 1. Cancellation of Prepaid or COD orders must be done within 24 hours of purchase.
• 2. As per bank rules, 100% of the amount will be refunded within 21 days after the date of cancellation.
• NB: The above points should be applicable for both National and International Shipping.

Return & Exchange Policy

Returns and Exchanges are only accepted for undamaged and resalable products with tags and original packaging. Returns must be made within 15 days of receiving the products. Customers are liable for the shipping cost of returned or exchanged products.

In case of Apparels

• 1. Products with size issues must be returned unused and undamaged with original tags intact. We recommend checking our size chart carefully when placing your orders.
• 2. Product exchanges for a different color are subject to availability.

In case of Leather Products

• 1.Leather Products can be exchanged for a different color from available stock only.
• 2.Leather Products are repaired free of charge within the 2-year warranty period (only our issued warranty card). Repairs after warranty expiration may incur costs depending on the nature of the work.

Return & Refund Policy

Refunds for returned articles will be issued only after receipt of products in proper condition and quality checking at our Company end. In case of Apparels:

• 1. Customers with size issues, where the required size is not available, can receive a refund provided the product is returned unused with original tags.
• 2. Customers with genuine quality issues.
• 3. Lost packages returned with proof of transit.
• 4. If the wrong product is shipped to the customer.

International:

No refunds are available for international shipping. Only replacements can be provided, with shipping costs borne by the customer.

In case of Leathers:

• 1. Customers with color issues, where the required color is not available, can receive a refund provided the product is returned unused with original tags.
• 2. Customers with genuine quality issues.
• 3. If the wrong product is shipped to the customer.